ENCOM Solutions

WhatsApp bots: customer support, order tracking, vendor reminders, invoice/photo upload, and status follow-ups.

RPA: spreadsheet consolidation, report generation, data normalization, and scheduled syncs between your systems.

Approvals with SLAs: one-tap approvals in chat, time-boxed escalation, and complete audit trails.

Benefits: fewer errors, faster response times, measurable SLAs, and happier teams.

Role-based dashboards, queues, scheduled jobs, multi-environment configuration, and robust exception handling.

Payments & billing, file storage, SSO (Google/Microsoft), advanced authorization policies, and multi-tenant patterns.

CI/CD pipelines, blue-green deploys, feature flags, and observability (metrics, traces, and logs).

Well-documented APIs (OpenAPI), idempotency keys, retries, and webhooks with signature verification.

Invoice/receipt OCR with line-item extraction, deduplication, GL coding suggestions, and vendor/category trends.

Company-scoped chatbots that answer only from your knowledge base (docs, FAQs, SOPs) with retrieval and citations.

Forecasting for demand, inventory, and cash flow — surface early warnings, not just dashboards.

Optional human-in-the-loop: review exceptions and teach models from real decisions.

WooCommerce and custom Laravel storefronts with real-time stock sync and back-office automation.

Checkout optimization, SEO, caching/CDN, accessibility, and secure, monitored hosting.

Product feeds, marketplace listings, tax/shipping automations, and returns workflows.

Google Workspace, Slack/Teams, QuickBooks/Xero, Stripe/PayPal, POS/ERP, and custom webhooks.

REST/GraphQL, rate-limits, retries, idempotency keys, HMAC signatures, and pagination contracts.

ETL pipelines and event streaming with resilient error handling and observability.

Threshold alerts with restock suggestions and vendor lead times; automatic purchase requests.

POs, GRNs, and three-way matching (PO–Receipt–Invoice) with exception flags and approvals.

Cycle counts, shrinkage analytics, transfers across locations, and vendor scorecards.

Energy/climate/occupancy telemetry with alerting; preventive maintenance signals.

Hardened networks, backups, patching, and endpoint protection with audit logging.

Webhook events to Slack/WhatsApp, device twin states, and historical trend analysis.

Bank/POS/invoice matching with variance thresholds; exception queues and reviewer notes.

Retention policies, e-sign trails, periodic attestation, and compliance reminders.

FP&A dashboards: KPIs, trends, scenario planning, and cohort analysis.

Auth, billing, permissions, onboarding, tenant isolation, and per-tenant rate limits.

Usage metering, entitlements, trials, plan upgrades, and dunning strategies.

Infra as code, zero-downtime deploys, performance budgets, and SLOs.

Legacy upgrades, data migrations with roll-back plans, and cut-over rehearsals.

Security hardening: SSL, headers, WAF, backups, monitoring, and incident response.

Workshops for teams on Laravel, data pipelines, cloud, and automation best practices.

Shift templates, overtime alerts, PTO requests, and manager sign-offs in chat.

Export to payroll, cost centers by location, KPIs, and real-time headcount view.

Incidents and compliance acknowledgements with e-sign and immutable logs.

Validation rules, golden-record strategies, deduplication, and versioned datasets.

Row-level permissions, PII handling standards, and least-privilege access.

Lineage tracking for audits, reproducible metrics, and standardized definitions.